Consumer rights bill marches on

15 06 2013



The new consumer rights bill continues to work its way into the law of the land and this week consumer minister Jo Swinson has outlined some of the measures to be included. The aim is to streamline eight rather complicated pieces of legislation into one, while doing more to include online downloads and streaming services.

Swinson said: “For too long the rules that apply when buying goods and services have been murky for both consumers and businesses. The situation is even worse in relation to digital content. It is about time consumers knew what their rights are and businesses had clearer information on what is expected of them when problems inevitably do arise. That is why we have put clarity and fairness at the heart of the proposed consumer bill of rights.”

Among the more important points are the measures being made to clear up any ambiguity in the…

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